The Chinese symbol for listening encapsulates all that we need to be a good listener. This skill is essential in your business and personal life – a good listener will be an amazing salesman or boss and a powerful friend.
Be fully present – switch off your phone or TV, drag your mind away from your next task or what you will be eating later, concentrate on the person who is talking.
Open you ears – listen not only to what is being said but how it is being said. The tone, the inflection, the speed and the language tell you so much more than just the words being used.
Use your eyes if that person is with you – are they using their body to express emotions, are their eyes open and looking at you or looking away.
Listen with your heart – gut instinct is very powerful.
The less you say – the more you learn. Listen.