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Change is inevitable - it is how you manage it that makes the difference

Posted by & filed under News.

One week into the new US Presidency, we have seen a huge amount of change.  Rather cynically, I can’t help but feel that some of this is ‘change for change sake’.

Change is a difficult concept – we all accept that change happens, sometimes it is for the good, and sometimes for the worse.  What needs to be made clear is why change is happening, what is the intended outcome and how things will change.

Too often when the current system isn’t working efficiently, the whole thing is ditched in favour of something new.  The new system is brought in with fanfare, and then the workforce is left to figure it out whilst still managing their ever-increasing workload.  So, the new system fails and is thrown out.  This can be a constant cycle with an increasingly frustrated and disengaged workforce wondering when it will end.

Organisations with a sustainable ethos will look to recycle those bits that work and rework those that are failing.  This takes more effort initially, reviewing existing systems and processes, understanding what could be improved and working out how to do this.  Those using the systems will be involved, so they will engage with the changes; it will most probably be less costly than wholly new system and will ensure that you are constantly reviewing how you work to ensure you are up to date and relevant.

When considering change, understand what needs and doesn’t need to be changed, what the impacts will be, who needs to be involved and how you will implement the change.  Most of all, demonstrate what things will look like once the change has taken place.  Your team needs to understand where they are going, how they will get there and why they are going.  Tell them and taken them with you.

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